Self Serve password registration
Self serve password registration
Instructions to register for SSPR
- After Logging in the Microsoft 365 Portal you will be prompted to register for Self-Serve Password Reset
- Click "Next"
- You will need to authenticate your account using your phone number or by setting up security questions. Using your phone is recommended. Select "Set it up now"
- For phone registration please enter a valid phone number where you can be reached and choose whether you would like them to call or text you a verification code
- If you choose security questions you will be required to select and answer five questions
- When successful, you should have a green check mark next to at least one option and then click "Finish"
- After this you will be able to reset your password if you ever forget it
Self Serve password reset
Instructions to reset your password
Visit the "reset your password" page
- Enter your complete Board ID ([email protected] or [email protected])
- Enter the Captcha (this is not case sensitive)
- Click "Next"
- Choose which method of authentication corresponds with the selection you made during registration - call, text or answer security questions
- If you choose text message you will receive a numeric code on your mobile device. Enter the code on the next step
- If you choose phone call you will need to press # to confirm
- After you authenticate you can enter your new password (passwords must meet the complexity requirements - 8 characters minimum and a mix of uppercase, lowercase, numbers and special characters).
- After you enter a valid password click "Finish". Your password has been reset.