Self Serve password registration
Self serve password registration
Instructions to register for SSPR
- After Logging in the Microsoft 365 Portal your login will be interrupted with a page More information required.
- Follow the prompts to setup the Microsoft Authenticator App (Recommended)
- If you do not want to use the Microsoft Authenticator App click I want to setup a different method
- You will be able to choose between: e-mail, phone, or security questions
- Follow the prompts for each method for setup
- When completed you will get a success message and can continue signing in
Note: If you need to update any of your SSPR information please navigate to https://aka.ms/mysecurityinfo
Microsoft Authenticator App (Recommended) | ||
Install the latest version of the Authenticator app, based on your operating system:
Google Android On your Android device, go to Google Play to download and install the Authenticator app Apple iOS On your Apple iOS device, go to the App Store to download and install the Authenticator app Important: If you're not currently on your mobile device, you can still get the Authenticator app if you send yourself a download link from the Authenticator app page. Set up the Microsoft Authenticator App
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External Email | ||
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Phone | ||
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Security Questions | ||
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Self Serve password reset
Instructions to reset your password
Visit the "reset your password" page
- Enter your complete Board ID ([email protected] or [email protected])
- Enter the Captcha (this is not case sensitive)
- Click "Next"
- Choose which method of authentication corresponds with the selection you made during registration - call, text or answer security questions
- If you choose text message you will receive a numeric code on your mobile device. Enter the code on the next step
- If you choose phone call you will need to press # to confirm
- After you authenticate you can enter your new password (passwords must meet the complexity requirements - 8 characters minimum and a mix of uppercase, lowercase, numbers and special characters).
- After you enter a valid password click "Finish". Your password has been reset.
Page updated: 2023-03-20